Victoria Holtz – CEO, TMI Mexico

 

Qualifications

  • PhD in Psychological Research – Universidad Iberoamericana; Bachelor Degree in Psychology – Universidad Iberoamericana; Master Degree in Clinical Psychology – UNAM
  • Certified in Human Performance Improvement (HPI) – American Society for Training & Development; Master in Neuro Linguistic Programming Techniques
  • Branded Customer Service Certified Consultant
  • TMI International Lead Consultant and Master Facilitator

About Victoria

Victoria has directed numerous successful organizational change processes, delivered conferences and
facilitated workshops throughout Mexico and Latin America for over 15 years.
 
She designed and delivered modules for the Government Innovation Diploma for the Mexican Presidency Office, and developed service culture programs for several State Secretariats and in organizations such as UNICEF, CANACO, CONCAMIN, ANIQ, AIESEC, and the Fundación Mexicana para la Calidad.
 
A business writer for several publications, she also works as a business analyst in the news program MONITOR. Victoria has worked with many international companies and brands including the pharmaceuticals, consumer electronics, FMCG, financial services, retail, automotive and IT industries.
 
If you need a solution that focuses on key service deliverables, and need this delivered in Spanish or English then Victoria is the person to talk to.
 
You can contact Victoria directly by email at: vholtz@tmiconsultoria.com