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Transform. Manage. Inspire.

TMI is a leading global consulting and training organization.
Our consultants and program leaders work with organizations worldwide to develop innovative, customized solutions that inspire and enable high performance. We are passionate about making a difference! We have unique expertise in four Key Focus Areas.

Global Industry Practices

At TMI we realize the value that comes from an in-depth understanding of specific industries. This enables us to help our clients address their particular challenges in a timely and effective fashion. That’s why we keep a special focus on business sectors, including telecommunications, financial services, automotive and more.

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Success Stories

Over the years we’ve worked with industry leaders across the globe to help them implement ‘Transformation Managed with Inspiration’. Their stories of success bring to life how we’ve helped them – and how we can help you, too.

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Resources & News

The effective handling of complaints and good service recovery are, for many companies, the very best opportunities to show what they can really do for customers.

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