Effective Delegation

Trust. Empower. Perform.

Delegating tasks is a vital survival skill for you as a manager, whether you manage an entire organization, a department, team or a project. Delegate, have confidence in others and increase their competence. Effective delegation implies that a manager assigns power and authority to staff, and that staff are willing and able to take responsibility. This program outlines those ‘hard’ and ‘soft’ rules, that management and staff must live by in order to make delegation work effectively.


Target audience

Managers at all levels who want to become more effective by focusing on things of importance that no one else can do, whilst helping others to learn and grow. 


High spots

Benefits for your organization

  • Better use of resources.
  • Increased number and better quality of solutions to problems.
  • More balanced and better distributed workload, so people do what they do best.
  • More ideas, points of view and solutions.
  • Better decisions made faster and closer to where the action is.
  • Improved customer service.

Key learning points & outcomes

Societies, companies, organizations work units and families cannot function effectively without delegating tasks and responsibilities. Delegating tasks is a vital skill for everybody responsible for tasks performed in interaction with others.

In spite of the fact that there are obvious advantages to delegation, many managers still not use delegation effectively. Perhaps it is not a well-known skill, perhaps it has not been practiced. However, in most cases the reason has something to do with attitude.
Delegating responsibilities takes courage. It takes self-confidence and trust in others, in their competence and ability to learn.
Management, as an activity, can be defined as ‘creating results with and through others’. Delegating tasks is a central skill for everybody who is responsible for performing tasks in interaction with others.
Effective delegation demands a lot from managers and staff members. Most business literature on delegation takes as it’s starting point the manager’s situation, and the methods are focused on what the manager will do to ensure that delegation becomes effective. The role of the staff member is often underestimated. A competent staff member can contribute tremendously to effective delegation, both when the manager’s delegation technique is good, and when it is not as good as it could be.
Many managers have tried delegating a task and ended up doing it all themselves.
In the delegation process a few rules must be adhered to. This program will map out the rules of the game, and help you realize why they are necessary.

Program overview

This program covers the following main themes:
  • Task management versus personnel management
  • The manager’s main tasks
  • Delegating tasks as a key to staff development
  • The five forms of delegation – what should be delegated, and what should NOT be delegated
  • Barriers to successfully delegate tasks and responsibilities
  • 3 self-tests: How do you delegate? What is your attitude to delegation? How good are you at taking on delegated tasks?
  • Golden rules of delegation
  • Coaching – a simple model for staff development
  • A 6-point implementation plan to ensure the long-term success

Course form

  • 1-day in-company training workshop.
  • Group size: 12-20
  • Participants receive a personal copy of the TMI workbook Effective Delegation.