TMI: We inspire Change to increase the value of the Human Capital Global TMIpage
About TMI Services & Products Research Case Studies News Room Advice & Contact TMI Shop

About TMI

Discover TMI through the online corporate profile.
Did you know?
TMI has tested 100,000 people through the Energy Meter and at least an equivalent number through the Quality Audit. Among other things, the results showed that 8 out of 10 employees in European organisations aren’t committed to making their company succeed.

TMI's Mission

TMI offers solutions, through training, consulting, and tools, for individuals, teams and organizations to TRANSFORM ORGANIZATIONAL CULTURE and EXCEL by effectively managing PRODUCTIVITY, RELATIONSHIPS and QUALITY.
Read more Read more
Financial Services
As companies merge for the economy of scale and to cut costs, financial services organisations are facing fierce competition. Additionally, deregulation and globalisation of finance as well as new electronic developments like e-commerce are keeping the financial services sector on their toes.

Baycorp Advantage Limited : Baycorp Advantage is New Zealand and Australia’s leading provider of credit and receivables management services. Through 1999-2002 TMI worked with Baycorp to build the people management infrastructure and organisational culture to support its rapid growth, international expansion and strategic brand re-positioning.
Read more Read more

ASB Bank of New Zealand : ASB BANK has a history of over 150 years of service to New Zealanders, and is proud to be one of the country's leading banks. They have always had their eyes fixed firmly on tomorrow and aim to be One Step Ahead with their product offerings and service.

Since 2001, TMI has provided a range of workshops and solutions to ASB around complaints management, people management and leadership.
Read more Read more

Agricultural bank of Greece (ATE) : Three major training programs were conducted during a six year period, starting from 1997 and ending at 2002. The total number of trainees was more than 4,000 bank employees.
Read more Read more
  Clients index for Financial Services
Governmental
Governmental bodies are facing the challenge of higher service demands, a limited budget, shortage of human capital and technological expertise.

Piraeus Port Authority (OLP) : The Energy Meter program was implemented for a sample of 400 employees representing all 12 divisions of the port authority and was conducted during April 2003.
Read more Read more

EU Commission : In 1988, the (then) Commission of the EC (EEC and later EU) and TMI introduced ...
Read more Read more
  Clients index for Governmental
Health
Southern Cross Health Care : In late 2001 Southern Cross faced a potential customer crisis over a problematic technology implementation, plus a major insurance premium restructure. TMI worked with Southern Cross...
Read more Read more
  Clients index for Health
IT
Microsoft Hellas : Time manager philosophy in MS outlook
Read more Read more
  Clients index for IT
Manufacturing
Hellenic Textile : Training program focused on 2 levels: 1) Personal quality culture, 2) Internal customer culture.
The program was attended by 220 employees and was conducted during Sept / Dec 1994 period.
Read more Read more
  Clients index for Manufacturing
Other
Egnatia Odos S.A. : Three different training programs were implemented covering over 250 people during the period 2000-2001.
Read more Read more
  Clients index for Other
Retail
The retail sector continues to undergo enormous change, creating an abundance of challenges and opportunities. The growth of discount shops, e-commerce and relative market saturation have led to a growing number of local acquisitions and have challenged the traditional market leaders, leaving retailers in an uncertain position.

Safeway : TMI UK trained 8,500 Safeway (a major UK food retailer) managers ...
Read more Read more

Expert : Energy Meter program was used to define: a) the level of commitment of franchise personnel and b) the penetration of the “Expert” name in the minds of employees.
Read more Read more

GERMANOS : Building Business Excellence, integral part of the company’s training academy.
Read more Read more
  Clients index for Retail
Telecommunications
The field of telecommunications is facing an environment of rapid change. New technological advances and new competitive situations have changed their market almost beyond recognition if you compare it to just 10-15 years ago.

Telecom New Zealand : 21,000 Telecom employees had been through the PPF experience ...
Read more Read more

Matav – Hungarian Telecom : The biggest tender ever announced in Hungary in Human Resource training and consultancy ...
Read more Read more
  Clients index for Telecommunications
Travel & Tourism
In recent years, the Travel & Tourism industry has felt the effect of numerous changes like airline deregulation, globalisation, new technological advances and e-commerce – not to mention the effects of world political and economic conflicts, instability and terrorism.

Lufthansa : Over four thousand staff members experienced TMI's Putting People First programme during ...
Read more Read more

Olympic Airways : A 2 day customer service culture program was conducted from October ’95 up to March ’96 in groups of 40 people, covering in total 3,400 employees.
Read more Read more

Japan Airlines : From 1987 to 1989, Japan Airlines' total staff world-wide - some 22,000 people - participated ...
Read more Read more
  Clients index for Travel & Tourism