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Advice & Contact

Find out how to get in touch with TMI or get help using this site.
Key questions
Q How do I unsubscribe from the TMI Newsletter?
Q How do I get the best user experience when browsing the TMI World site?
Q What is the global events calendar and how do I use it?
Q How do I unsubscribe from the TMI Notification service?
Q What are press kits and how do I use them?
Q I can’t seem to find what I’m looking for. Is there anything else I should try?
Q How can I be informed of any changes in the TMI portal?
Q I need a contact number, where do I find it?
Q How do I get TMI’s latest news?
Q I’ve got problems viewing the Flash presentations. What could be wrong?
Q How do I unsubscribe from the TMI Newsletter?
A In each Newsletter you receive, you will find an unsubscribe link. By clicking it and following the instructions, you will unsubscribe from the Newsletter, and never receive it again, unless you register again.
Q How do I get the best user experience when browsing the TMI World site?
A In order to get the best experience you will have to view it in:
-Resolution: 800 x 600 pixels or higher
-Monitor color settings: 32 bit color depth
-Flash 5 plugin or higher
-Internet explorer 5 or higher (PC is best platform to view site on)
-Acrobat Reader 4 or higher
Q What is the global events calendar and how do I use it?
A The global events calendar is a tool that helps you find, easily and quickly, all learning programmes that TMI organizes all over the world for the following year. When you first enter the calendar you can see all learning programmes that are organized during the current month. You can then use the month bar on top, to see learning programmes that are scheduled on a specific month, or use the learning programmes bar on the left, to see on what dates a specific learning programme is given.
Q How do I unsubscribe from the TMI Notification service?
A In each Notification e-mail you receive, you will find an unsubscribe link. By clicking it and following the instructions, you will unsubscribe from the Newsletter, and never receive it again.
Q What are press kits and how do I use them?
A Press kits are downloadable packs of information. You can see the contents, type of files, and size of each press kit, before you download it. Once the press kit has been dowloaded in to your computer, all you have to do is unzip its documents, using winzip.
Q I can’t seem to find what I’m looking for. Is there anything else I should try?
A Try our sitemap , and if that fails as well, then use our advanced search . There you can search what you want, by free text, type of information, date, TMI model, business issue, or target group. Please note that not all TMI products offered in all countries around the world can be found on this site. You might be looking for a specific product and/or service only available in a limited number of countries. Try using our global site navigator to go to your local site and see if it is available there.
Q How can I be informed of any changes in the TMI portal?
A It’s simple! You can subscribe to our Notification service, and be notified with an e-mail every time new content appears in the portal.
Q I need a contact number, where do I find it?
A In our contact directory you can find contact numbers and addresses for every TMI partner in the world.
Q How do I get TMI’s latest news?
A In our portal’s Newsroom section you’ll find all our latest news, events, press releases, press coverage, and press kits. If you would like to automatically receive TMI’s news and product offerings in your computer, you could subscibe to our Newsletter . And if you want to be kept updated on changes in the TMI portal, you can subscribe to our Notification service, and be notified with an e-mail every time new content appears in the portal.
Q I’ve got problems viewing the Flash presentations. What could be wrong?
A You do not have the flash plugin installed for your browser. Go to Macromedia download the flash plugin (flash 5 plugin or higher) and install.

The flash plugin was not installed correctly. Go to Macromedia download the flash plugin (flash 5 plugin or higher) and install.