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1. Translation of book review in the Danish magazine “Lederne”, May 2001 [PDF]

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Heart Work
Emotional Intelligence - Improving personal and organisational effectiveness

Author: Claus Moller in co-operation with Reuven Bar-On

Synopsis : Heart Work is about achieving better results for individuals, teams and organisations. This book is about improving organisational performance. It is based on TMI's several years of experience from working with culture change in many different kinds of organisations in more than forty countries. Heart Work is designed to walk the reader through a basic understanding of what emotional inteligence is, why it is important for the individual and for organisations, and how to improve it and apply it in the workplace.

The Heart Work book is accompanied by a "multiple intelligence" indicator, Smart Meter.

Heart Work is about achieving better results for individuals, teams and organisations. It is about improving organisational performance. It is based on TMI's several years of experience from working with culture change in many different kinds of organisations in more than forty countries.

In the past, organisations have competed for customers and market share. Today, and even more so in the future, organisations will also have to compete for the best employees.

An organisation which can attract the best people, retain them and inspire them to perform at their best is not only professionally competent. It is also emotionally and socially competent.

Emotionally and socially competent organisations have what TMI calls an Employeeship culture. Employeeship is a special kind of commitment characterised by everyone demonstrating responsibility, loyalty, initiative, trust and energy.

People displaying Employeeship are not only professionally competent, they are also emotionally and socially competent. They are willing to bring out their best in whatever they do. They bring their hearts to work.

Heart Work is designed to walk the reader through a basic understanding of what emotional inteligence is, why it is important for the individual and for organisations, and how to improve it and apply it in the workplace.

Heart Work adds a new dimention to other known EI approaches by pioneering and launching the concept of "Organisational EI".

Working with Organisational EI will help your organisation make the best use of everyone's talents, grow the human capital and create better bottom-line results.

Available in English and Danish.

Read about the Heart Work learning programme by clicking here.

Read translation of two book reviews on Heart Work.

To go with the Heart Work book a "multiple intelligence" indicator, Smart Meter has been developed.

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