Unique Learning Journeys that change mindsets and create sustainable business value.

TMI believe that it is the emotional development of individuals that is the secret to transformation.

We work to inspire, encourage and engage people at an emotional level, in order to shape cultures and enact changes that enable organisations to thrive.

Inspire. Change. Succeed.

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Our Expertise

Together with the leadership and staff of your organisation, TMI help you explore the challenges and opportunities ahead.

We develop and implement customised, innovative solutions characterised by creative and flexible design, sophisticated project management and a unique philosophy and style of delivery.

Customer Experience

Build world-class customer service from the inside out.

TMI has 40+ years of cutting edge experience in service industries all over the globe.

We offer you a highly effective suite of programmes and processes that help embed a culture of customer service excellence and create customer loyalty.

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Culture Change

Navigate through your transformation journey.

Organisational change can be a dramatic, complex, frustrating yet highly rewarding journey.

If you’re involved in leading, planning and implementing change at people, team or organisational levels, contact TMI to find out how we can help.

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Performance Improvement

Habits for an effective workplace.

Performance improvement starts with a shared understanding of purpose and objectives.

TMI solutions impact your bottom line, by equipping individuals with the right skills, attitudes and behaviours for workplace effectiveness.

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Leadership Development

Create a strong and consistent leadership culture.

TMI’s contemporary leadership development solutions provide hands-on knowledge, insights and techniques to effectively apply leadership approaches in practice.

They enable managers to directly implement principles and integrate new habits in their daily work, whatever their chosen field or function.

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Behavioural Based Safety

Safety is about People, not Process!

Embedding a culture of Safety Excellence in your organisation protects your business from financial, emotional and legal costs. You’ll also benefit from improved productivity and an engaged workforce.

Change perceptions through a behavioural based approach to safety in your organisation.

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TMI across the globe

TMI serves clients in 55+ countries and 37 languages.
Discover your local TMI office by clicking your region on the map.

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Africa
Algeria Algeria
Kenya Kenya
Libya Libya
Morocco Morocco
Nigeria Nigeria
South Africa South Africa
Tanzania Tanzania
Tunisia Tunisia
Asia
Bangladesh Bangladesh
China China
Hong Kong Hong Kong
India India
Indonesia Indonesia
Japan Japan
Macau Macau
Malaysia Malaysia
Mauritius Mauritius
Myanmar Myanmar
Philippines Philippines
Singapore Singapore
South Korea South Korea
Vietnam Vietnam
Australia
Australia Australia
Europe
Austria Austria
Belgium Belgium
Bulgaria Bulgaria
Cyprus Cyprus
Czech Republic Czech Republic
Denmark Denmark
Finland Finland
France France
Germany Germany
Greece Greece
Hungary Hungary
Ireland Ireland
Italy Italy
Lithuania Lithuania
Netherlands Netherlands
Norway Norway
Poland Poland
Portugal Portugal
Romania Romania
Russia Russia
Serbia Serbia
Spain Spain
Sweden Sweden
Switzerland Switzerland
Turkey Turkey
Ukraine Ukraine
United Kingdom United Kingdom
Latin America
Argentina Argentina
Brazil Brazil
Chile Chile
Colombia Colombia
Ecuador Ecuador
Mexico Mexico
Peru Peru
Venezuela Venezuela
Middle East
Bahrain Bahrain
Egypt Egypt
Iraq Iraq
Jordan Jordan
Kuwait Kuwait
Lebanon Lebanon
Oman Oman
Qatar Qatar
Saudi Arabia Saudi Arabia
Syria Syria
United Arab Emirates United Arab Emirates
Yemen Yemen
North America
Canada Canada
United States United States
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Algeria

Edward Matti
Partner for the Middle East and North Africa
Address Mazaya Business Avenue-AA1, Office 2602, Jumeirah Lakes Towers P.O.Box 392599, Dubai, UAE
Contact Phone: +971 4 447 2187 Mail: edward@ccmconsultancy.com
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Kenya

TMI HQ
centrally manages projects in Kenya
Address Elm Yard, 13-16 Elm Street London, WC1X 0BJ, UK
Contact Phone: +44 (0) 1923545553 Mail: one@tmiworld.com
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Libya

Edward Matti
Partner for the Middle East and North Africa
Address Mazaya Business Avenue-AA1, Office 2602, Jumeirah Lakes Towers P.O.Box 392599, Dubai, UAE
Contact Phone: +971 4 447 2187 Mail: edward@ccmconsultancy.com
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Morocco

Edward Matti
Partner for the Middle East and North Africa
Address Mazaya Business Avenue-AA1, Office 2602, Jumeirah Lakes Towers P.O.Box 392599, Dubai, UAE
Contact Phone: +971 4 447 2187 Mail: edward@ccmconsultancy.com
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Nigeria

Tayo Rotimi
Partner
Address 5 Adelowo Adedeji St, Lekki Phase 1, Lagos, Nigeria
Contact Phone: +234 1 2706336, or
+234 1 2706003, or
+234 8057006060 Mail: tayo.rotimi@mactayconsulting.com
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South Africa

TMI HQ
centrally manages projects in South Africa
Address Trinity Court, Church Street, Rickmansworth, WD3 1RT, UK
Contact Phone: +44 (0) 1923545553 Mail: one@tmiworld.com
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Tanzania

TMI HQ
centrally manages projects in Tanzania
Address Elm Yard, 13-16 Elm Street London, WC1X 0BJ, UK
Contact Phone: +44 (0) 1923545553 Mail: one@tmiworld.com
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Tunisia

Edward Matti
Partner for the Middle East and North Africa
Address Mazaya Business Avenue-AA1, Office 2602, Jumeirah Lakes Towers P.O.Box 392599, Dubai, UAE
Contact Phone: +971 4 447 2187 Mail: edward@ccmconsultancy.com
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Bangladesh

TMI HQ
centrally manages project in Bangladesh
Address Elm Yard, 13-16 Elm Street London, WC1X 0BJ, UK
Contact Phone: +44 (0) 1923545553 Mail: one@tmiworld.com
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China

Edmund Lai
Partner
Address 19B NO.107 Zhong Shan Nan Er Road, Shanghai, 200032, P.R.China
Contact Phone: + 8621 - 6258 0909 Mail: edmund.lai@learninggym.cn
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Hong Kong

Edmund Lai
Partner for China, Hong Kong and Macau
Address 19B NO.107 Zhong Shan Nan Er Road, Shanghai, 200032, P.R.China
Contact Phone: + 8621 - 6258 0909 Mail: edmund.lai@learninggym.cn
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India

Deepak Mohla
Partner
Address 814, 1st Floor, Udyog Vihar, Sector - 19, Phase V, Gurgaon, Haryana - 122001
Contact Phone: +91 124 4827214 Mail: deepakmohla@inspireone.in
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Indonesia

Ferry Atmadi
Partner

Fransiska Widyanti
Director

Reynard Praharsa
Director
Address Jl. Jembatan Tiga Raya 36-AA-AB, Pluit, Jakarta, 14440 Indonesia
Contact Phone: +62 21 668 1571-72, or
+62 21 666 90 777 Mail: ferryatm@mditack.co.id siska_atmadi@mditack.co.id reyatmadi@mditack.co.id
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Japan

Takehisa Itagaki
Partner
Address Zip 101-0065, 4F Sanpou-suidobashi build., 1-4-11 Nishikanda, Chiyoda-ku, Tokyo, Japan
Contact Phone: +81 3-5577-2940 Mobile: +81 80-9028-1031 Mail: japan@tacktmiglobal.com
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Macau

Edmund Lai
Partner for China, Hong Kong and Macau
Address 19B NO.107 Zhong Shan Nan Er Road, Shanghai, 200032, P.R.China
Contact Phone: + 8621 - 6258 0909 Mail: edmund.lai@learninggym.cn
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Malaysia

George Aveling
Partner
Address Unit B-2-3, Block B, Plaza Damas, 60 Jalan Sri Hartamas 1, Kuala Lumpur, 50480 Malaysia
Contact Phone: +603 6203 4410 Mail: malaysia@tacktmiglobal.com
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Mauritius

TMI HQ
centrally manages project in Mauritius
Address Elm Yard, 13-16 Elm Street London, WC1X 0BJ, UK
Contact Phone: +44 (0) 1923545553 Mail: one@tmiworld.com
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Myanmar

TMI HQ
centrally manages projects in Myanmar
Address Elm Yard, 13-16 Elm Street London, WC1X 0BJ, UK
Contact Phone: +44 (0) 1923545553 Mail: one@tmiworld.com
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Philippines

TMI HQ
centrally manages projects in the Philippines
Address Elm Yard, 13-16 Elm Street London, WC1X 0BJ, UK
Contact Phone: +44 (0) 1923545553 Mail: one@tmiworld.com
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Singapore

TMI HQ
centrally manages projects in Singapore
Address Elm Yard, 13-16 Elm Street London, WC1X 0BJ, UK
Contact Phone: +44 (0) 1923545553 Mail: one@tmiworld.com
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South Korea

TMI HQ
centrally manages projects in South Korea
Address Elm Yard, 13-16 Elm Street London, WC1X 0BJ, UK
Contact Phone: +44 (0) 1923545553 Mail: one@tmiworld.com
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Vietnam

TMI HQ
centrally manages projects in Vietnam
Address Elm Yard, 13-16 Elm Street London, WC1X 0BJ, UK
Contact Phone: +44 (0) 1923545553 Mail: one@tmiworld.com
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Australia

John Sabatino
Partner
Address Level 11, 461 Bourke Street, Melbourne 3000 VIC, Australia
Contact Phone: +61 3 9602 3500 Mail: john.sabatino@tmiaust.com.au
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Austria

TMI Austria
Address Anzbachgasse 132, 1140 Wien, AUSTRIA
Contact Phone: +43 1 577 27 09 Mail: mail@tacktmi.at
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Belgium

TMI HQ
centrally manages projects in Belgium
Address Elm Yard, 13-16 Elm Street London, WC1X 0BJ, UK
Contact Phone: +44 (0) 1923545553 Mail: one@tmiworld.com
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Bulgaria

Aneta Mladenova
Executive Director
Address Floor 6, 84 Alexander Stamboliyski Blvd., 1303 Sofia, Bulgaria
Contact Phone: +359 886 600 422 Mail: aneta.mladenova@odmconsulting.com
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Cyprus

TMI HQ
centrally manages projects in Cyprus
Address Trinity Court, Church Street, Rickmansworth, WD3 1RT, UK
Contact Phone: +44 (0) 1923545553 Mail: one@tmiworld.com
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tmi

Czech Republic

TMI HQ
centrally manages projects in Czech Republic
Address Elm Yard, 13-16 Elm Street London, WC1X 0BJ, UK
Contact Phone: +44 (0) 1923545553 Mail: one@tmiworld.com
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Denmark

Jens Dalgaard
Partner
Address Rosenvaengets Alle 25, Copenhagen 2100, Denmark
Contact Phone: +45 70 101 201 Mail: info@tmi.dk
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Finland

TMI HQ
centrally manages projects in Finland
Address Trinity Court, Church Street, Rickmansworth, WD3 1RT, UK
Contact Phone: +44 (0) 1923545553 Mail: one@tmiworld.com
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France

TMI HQ
centrally manages project in France
Address Elm Yard, 13-16 Elm Street London, WC1X 0BJ, UK
Contact Phone: +44 (0) 1923545553 Mail: one@tmiworld.com
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Germany

TMI HQ
centrally manages projects in Germany
Address Trinity Court, Church Street, Rickmansworth, WD3 1RT, UK
Contact Phone: +44 (0) 1923545553 Mail: one@tmiworld.com
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Greece

George Mavros
Partner
Address 74 Panormou str. 115 23 Athens, Greece
Contact Phone: +30 210 6971900 Mail: gmavros@prc.gr
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Hungary

TMI HQ
centrally manages projects in Hungary
Address Elm Yard, 13-16 Elm Street London, WC1X 0BJ, UK
Contact Phone: +44 (0) 1923545553 Mail: one@tmiworld.com
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Ireland

Conor O'Connell
Partner
Address 18 Main Street, Rathfarnham, Dublin, 14 Ireland
Contact Phone: +35 31 492 6238 Mail: conor.oconnell@tmi.ie
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Italy

Irene Vecchione
Country Manager
Address Via Nazionale 39 – 00184 Rome
Contact Phone: +39 06 59357428 Mail: irene.vecchione@assetmgmt.it
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Lithuania

Tomas Kemezys
Partner
Sigita Sutkeviciute
Senior Consultant, Business Manager
Address Vytenio g. 9/25, Vilnius, 2009 Lithuania
Contact Phone: +370 5 268 3476 Mobile: +370 652 63181 Mail: tomas@tmilietuva.lt
sigita@tmilietuva.lt
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Netherlands

TMI HQ
centrally manages projects in Netherlands
Address Elm Yard, 13-16 Elm Street London, WC1X 0BJ, UK
Contact Phone: +44 (0) 1923545553 Mail: one@tmiworld.com
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Norway

Yvonne Berg
Director
Address Rosenvaengets Alle 25, Copenhagen 2100, Denmark
Contact Phone: +47 414 17 017 Mail: ybe@tackinternational.no
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Poland

Katarzyna Syrówka
Business Director
Address ul. Prosta 70, Crown Point, 00-838 Warszawa
Contact Phone: +48 668 466 386 Mail: poland@tacktmiglobal.com
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Portugal

Daniela Vieira dos Santos
Partner
Address Av. Dr. Francisco de Sá Carneiro, nº5 – 7ºA, 2780-241 Oeiras, Portugal
Contact Phone: +351 214 400 410 Mail: daniela.vieira@blendedtraining.pt
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Romania

Octavian Pantis
Partner
Address Bucharest, 30A Ermil Pangratti st., 4th floor 
Contact Phone: +4 021 319 77 10 Mail: octavian.pantis@qualians.com
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Russia

Olga Ovchinnikova
Managing Director
Address Business Center Meyerhold, office 601., Novoslobodskaya St. 23, Moscow, 127055 Russia
Contact Phone: +7 495 77 55 765 Mail: Olga.Ovchinnikova@gigroup.com
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Serbia

Bisera Gajic
Country Manager
Marina Delic
Head of L&D
Address Smiljanićeva 24, Belgrade 11000 Serbia
Contact Phone: +381 11 4405 006 Mail: bisera.gajic@gigroup.com
marina.delic@odmconsulting.com
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Spain

Carlos Alonso
Partner
Address Balmes st. 201 Pral 2a, Barcelona 08006, Spain
Contact Phone: Barcelona: +34 930157811
Madrid: +34 914355146 Mobile: +34 600449591 Mail: carlosalonso@tmi.es
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Sweden

Jens Dalgaard
Director
Address Rosenvaengets Alle 25, Copenhagen 2100, Denmark
Contact Phone: +45 70101201 Mail: info@tacktmi.se
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Switzerland

Thomas Deburggraeve
General Manager
Address Rue du Mont-Blanc, 16 1201 Geneva Switzerland
Contact Phone: +41 (0) 22 552 99 70 Mail: info@tack-tmi.ch
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tmi

Turkey

Önder Kilin
Business Manager
Address Esentepe Mah. Büyükdere Cad. Bahar Sok. River Plaza No:13 Kat:6, 34394 Şişli/İstanbul
Contact Phone: +90 212 939 59 60 Mail: turkey@tacktmiglobal.com
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tmi

Ukraine

Irina Gubar
Partner
Address Kudryavsky descent 3-A, office 3 Kiev, 04053, Ukraine
Contact Phone: +38 044 499 56 47 Mail: igubar@tack.ua
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United Kingdom

Gillian James
Address Queens House, 8-9 Queen Street, London, EC4N 1SP
Contact Phone: +44 (0) 1926 833027 Mail: engage@tmi.co.uk
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tmi

Argentina

Ariel Jasovich
Partner
Address Florida 833, 2nd Floor office 214, Ciudad Autónoma de Buenos Aires, Argentina
Contact Phone: +54 11 5276 8393 Mail: ajasovich@tmiconsultoria.com
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tmi

Brazil

Janaina Rost
Business Director
Address Rua Dr. Fernandes Coelho, nº85 - 4º Andar - Pinheiros - São Paulo – SP, Brazil
Contact Phone: +55 (11) 5180 4212 Mobile: +55 (11) 9432 623 57 Mail: Janaina.Rost@gigroup.com
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tmi

Chile

Ariel Jasovich
Partner for Argentina and Chile
Address Florida 833, 2nd Floor office 214, Ciudad Autónoma de Buenos Aires, Argentina
Contact Phone: +54 11 5276 8393 Mail: ajasovich@tmiconsultoria.com
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tmi

Colombia

Adriana Mendoza
Partner
Address CRA 47 A NO. 96 – 41 OF. 506 | BOGOTÁ DC, Colombia
Contact Phone: +571 2960098, or
+571 2960093 Mail: amendoza@tmiconsultoria.com.co
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tmi

Ecuador

Adriana Mendoza
Partner for Colombia, Ecuador and Venezuela
Address CRA 47 A NO. 96 – 41 OF. 506 | BOGOTÁ DC, Colombia
Contact Phone: +571 2960098, or
+571 2960093 Mail: amendoza@tmiconsultoria.com.co
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tmi

Mexico

Victoria Holtz
Partner
Address Bosque de Ciruelos 168-9, Bosque de Las Lomas, Mexico D.F., C.P. 11700 Mexico
Contact Phone: +52 55 5251 1886 Mail: vholtz@tmiconsultoria.com
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tmi

Peru

Victoria Holtz
Partner for Peru and Mexico
Address Bosque de Ciruelos 168-9, Bosque de Las Lomas, Mexico D.F., C.P. 11700 Mexico
Contact Phone: +52 55 5251 1886 Mail: vholtz@tmiconsultoria.com
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tmi

Venezuela

Adriana Mendoza
Partner for Colombia, Ecuador and Venezuela
Address CRA 47 A NO. 96 – 41 OF. 506 | BOGOTÁ DC, Colombia
Contact Phone: +571 2960098, or
+571 2960093 Mail: amendoza@tmiconsultoria.com.co
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Bahrain

Edward Matti
Partner for the Middle East and North Africa
Address Mazaya Business Avenue-AA1, Office 2602, Jumeirah Lakes Towers P.O.Box 392599, Dubai, UAE
Contact Phone: +971 4 447 2187 Mail: edward@ccmconsultancy.com
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tmi

Egypt

Edward Matti
Partner for the Middle East and North Africa
Address Mazaya Business Avenue-AA1, Office 2602, Jumeirah Lakes Towers P.O.Box 392599, Dubai, UAE
Contact Phone: +971 4 447 2187 Mail: edward@ccmconsultancy.com
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tmi

Iraq

Edward Matti
Partner for the Middle East and North Africa
Address Mazaya Business Avenue-AA1, Office 2602, Jumeirah Lakes Towers P.O.Box 392599, Dubai, UAE
Contact Phone: +971 4 447 2187 Mail: edward@ccmconsultancy.com
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tmi

Jordan

Edward Matti
Partner for the Middle East and North Africa
Address Mazaya Business Avenue-AA1, Office 2602, Jumeirah Lakes Towers P.O.Box 392599, Dubai, UAE
Contact Phone: +971 4 447 2187 Mail: edward@ccmconsultancy.com
Visit tmi local website
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tmi

Kuwait

Edward Matti
Partner for the Middle East and North Africa
Address Mazaya Business Avenue-AA1, Office 2602, Jumeirah Lakes Towers P.O.Box 392599, Dubai, UAE
Contact Phone: +971 4 447 2187 Mail: edward@ccmconsultancy.com
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tmi

Lebanon

Edward Matti
Partner for the Middle East and North Africa
Address Mazaya Business Avenue-AA1, Office 2602, Jumeirah Lakes Towers P.O.Box 392599, Dubai, UAE
Contact Phone: +971 4 447 2187 Mail: edward@ccmconsultancy.com
Visit tmi local website
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tmi

Oman

Edward Matti
Partner for the Middle East and North Africa
Address Mazaya Business Avenue-AA1, Office 2602, Jumeirah Lakes Towers P.O.Box 392599, Dubai, UAE
Contact Phone: +971 4 447 2187 Mail: edward@ccmconsultancy.com
Visit tmi local website
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tmi

Qatar

Edward Matti
Partner for the Middle East and North Africa
Address Mazaya Business Avenue-AA1, Office 2602, Jumeirah Lakes Towers P.O.Box 392599, Dubai, UAE
Contact Phone: +971 4 447 2187 Mail: edward@ccmconsultancy.com
Visit tmi local website
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tmi

Saudi Arabia

Edward Matti
Partner for the Middle East and North Africa
Address Mazaya Business Avenue-AA1, Office 2602, Jumeirah Lakes Towers P.O.Box 392599, Dubai, UAE
Contact Phone: +971 4 447 2187 Mail: edward@ccmconsultancy.com
Visit tmi local website
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tmi

Syria

Edward Matti
Partner for the Middle East and North Africa
Address Mazaya Business Avenue-AA1, Office 2602, Jumeirah Lakes Towers P.O.Box 392599, Dubai, UAE
Contact Phone: +971 4 447 2187 Mail: edward@ccmconsultancy.com
Visit tmi local website
Back to Middle East
tmi

United Arab Emirates

Edward Matti
Partner for the Middle East and North Africa
Address Mazaya Business Avenue-AA1, Office 2602, Jumeirah Lakes Towers P.O.Box 392599, Dubai, UAE
Contact Phone: +971 4 447 2187 Mail: edward@ccmconsultancy.com
Visit tmi local website
Back to Middle East
tmi

Yemen

Edward Matti
Partner for the Middle East and North Africa
Address Mazaya Business Avenue-AA1, Office 2602, Jumeirah Lakes Towers P.O.Box 392599, Dubai, UAE
Contact Phone: +971 4 447 2187 Mail: edward@ccmconsultancy.com
Visit tmi local website
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tmi

Canada

Edward Matti
Partner
Address 1111 Dr.-Frederik-Philips, Suite 600, St. Laurent, QC, H4M 2X6, Canada 2 St Clair Ave West, 18th Floor, Toronto ON, M4V 1L5, Canada
Contact Phone: Toronto +1.647. 641.2262
Montreal +1.514.653.6653 Mail: edward@ccmconsultancy.com
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tmi

United States

Edward Matti
Partner
Address New York 85 Broad Street, 18th floor, NY 10004
Contact Phone: +1 347 244 2499 Mail: edward@ccmconsultancy.com
Visit tmi local website

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